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Notifications

Engage users beyond chat with real-time and scheduled notifications across Push, Email, and SMS.

Think of Notifications as a delivery platform, not three unrelated features.

Notifications UI preview

Push Notifications

Real-time alerts for new messages, calls, and events routed through FCM or APNs.

1

Set up providers

Configure FCM/APNs keys and register device tokens via SDK or REST.
2

Listen and build payloads

CometChat watches chat, calling, and custom events and assembles payloads from your templates.
3

Deliver with guardrails

Delivery handles routing, retries, quiet hours, and logging across platforms.

Supported platforms

Android

iOS (APNS)

iOS (FCM)

Flutter (Android)

Flutter (iOS)

React Native

Email Notifications

Fallback emails sent only when a chat message stays unread beyond your configurable wait window.

1

Choose templates

Set up HTML templates for unread-message alerts (e.g., subject/body with sender and message preview).
2

Set wait window and recipients

Define how long to wait for the message to be read; if it is still unread, CometChat triggers the email to the intended recipient.
3

Set preferences

Honor user/channel preferences and regional rules before sending.

Supported workflows

Email Overview

Integration

Templates

SMS Notifications

SMS fallbacks fire only when a chat message remains unread after your configurable wait window.

1

Connect your SMS provider

Connect credentials and map the “message unread past wait window” trigger.
2

Compose lightweight payloads

Keep payloads concise (sender + message snippet, optional deep link to the conversation).
3

Send with compliance

Delivery fires only after the wait window, honoring preferences, quiet hours, and regional rules.

Supported workflows

SMS Overview

Integration & Triggers

Customization & Preferences

Push Notification Demos

Show working experiences just like Chat & Calling: clones, payloads, and end-to-end journeys.

Push Notification Sample App (Android)

Push Notification Sample App (iOS - FCM)

Push Notification Sample App (iOS - APNs)

Push Notification Sample App (Flutter - Android)

Push Notification Sample App (Flutter - iOS)

Push Notification Sample App (React Native)

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